We ship to United Arab Emirates and Saudi Arabia addresses, and unfortunately we do not ship any orders internationally.
We agree to ship orders to the address provided at the time of placing your order.
The estimated delivery time is 5 working days from the date of dispatch.
Orders placed on weekends and public holidays will be processed the next business day. Please allow for delays around peak times such as public holidays, promotional events and during peak seasonal periods. We cannot be held responsible for delivery delays due to circumstances beyond our control, such as, extreme weather conditions, power outages etc.
If you would like your order to be delivered to your place of business, your delivery address must include the name of the company and the contact number.
We deliver our products with free delivery for all orders over AED500 (deliver to United Arab Emirates) and AED1300 (deliver to Saudi Arabia). Orders under the amounts will incur a flat-rate delivery fee of AED49 and AED89 respectively.
Terms and Conditions - Saudi Arabia order
Customs Duties & VAT
All goods shipped from the UAE to Saudi Arabia are subject to Saudi import duties and Value Added Tax (VAT) as per Saudi customs regulations.
These charges are calculated and collected by Saudi Customs at the point of entry.
Responsibility for Charges
The buyer/importer (customer) is responsible for paying all applicable customs duties, VAT, and any related clearance fees.
The seller/exporter will not be liable for these charges.
Zero-Rated Export
Goods exported from the UAE are zero-rated for UAE VAT purposes.
VAT and duty obligations in Saudi Arabia remain payable by the consignee.
Delivery Timeline
Customs clearance in Saudi Arabia may affect delivery timelines. The seller is not responsible for delays caused by customs processes.